Frequently Asked Questions
What is the delivery time?
We operate on a pre-order basis. The estimated delivery time is approximately 30 days. Once your order has been shipped, you will receive an email from us with an update.
Can I return my order?
Yes, you can return your order within 30 days of receiving it. Please see our Return Policy for the terms and conditions.
How do I request a return?
Send an email to info@likeitharder.nl with your order number. Once your request has been approved, you will receive the return instructions.
Who pays for the return shipping costs?
Return shipping costs are the customer's responsibility. If you received a damaged, defective, or incorrect item, we will, of course, cover the return shipping costs.
Wanneer ontvang ik mijn terugbetaling?
When will I receive my refund?
Can I change or cancel my order?
Please contact us as soon as possible at info@likeitharder.nl. If your order has not yet been processed, we'll be happy to see what changes or cancellation options are still possible.
Kan ik merchandise bestellen als ik buiten de EU woon?
At the moment, orders can only be placed through our website for delivery within the EU due to shipping, customs, and tax regulations. If you live outside the EU, please contact us at info@likeitharder.nl, and we'll be happy to explore a suitable solution with you.